Outage in HelloID

Platform Service Disruption

Resolved Minor
June 23, 2025 - Started 7 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing issues with our platform services. As a result, domain validation and email validation may not function as expected. Other parts of the platform may also be affected. Our team is actively investigating and working to resolve the issue. We will provide updates as soon as more information is available. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 06/23/2025 06:56PM

This incident has been resolved.

INVESTIGATING 7 months ago - at 06/23/2025 03:28PM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 06/23/2025 02:50PM

We are currently experiencing issues with our platform services. As a result, domain validation and email validation may not function as expected. Other parts of the platform may also be affected.
Our team is actively investigating and working to resolve the issue. We will provide updates as soon as more information is available.
Thank you for your patience.

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