Outage in HelloSign
Dropbox Sign is experiencing degraded performance
Resolved MinorIncident Report
Summary AI Generated
Dropbox Sign experienced degraded performance for 28 minutes due to an identified root cause issue. The engineering team investigated user reports of performance problems, identified the underlying cause, and implemented a fix. The incident was fully resolved with normal service performance restored.
We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/21/2026 12:30PM
This incident has been resolved.
IDENTIFIED
2 days ago - at 04/21/2026 12:12PM
We have identified the root cause of the degradation and are are fixing it. Next update in 1 hour
INVESTIGATING
2 days ago - at 04/21/2026 12:04PM
We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.
Latest HelloSign outages
We’re investigating reports of degraded performance. - 3 days ago
Uploading is not working as expected - about 2 months ago
Dropbox Sign is experiencing file upload issues - 2 months ago
Dropbox Sign is experiencing an outage. - 4 months ago
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