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Outage in Heroku

Issues with Free Dyno Hours

Resolved Minor
October 05, 2022 - Started over 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

Our engineers are continuing their investigation.
Components affected
Heroku Apps

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Latest Updates ( sorted recent to last )
UPDATE over 3 years ago - at 10/05/2022 10:30PM

Our engineers are continuing their investigation.

UPDATE over 3 years ago - at 10/05/2022 09:57PM

Our engineers are still investigating this issue.

ISSUE over 3 years ago - at 10/05/2022 08:44PM

The engineering team has implemented a change to the idling behavior for free dynos, and is now verifying its efficacy. We will post an update once we're able to confirm that free dynos are idling as expected.

INVESTIGATING over 3 years ago - at 10/05/2022 08:22PM

Customers are reporting issues with [free dyno hours](https://devcenter.heroku.com/articles/free-dyno-hours) being depleted, even when dynos are idle for 30 minutes or more. Our engineers are investigating and we will post another update shortly.

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