Outage in Heroku

Issues accessing the Deploy Hooks add-on

Resolved Minor
October 18, 2022 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

The engineers mitigated the problem at 22:05 UTC and monitoring the situation.
Components affected
Heroku Tools
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 10/18/2022 10:24PM

The engineers mitigated the problem at 22:05 UTC and monitoring the situation.

ISSUE about 2 years ago - at 10/18/2022 10:00PM

Engineers identified an issue where customers are unable to access the Deploy Hooks add-on from the Dashboard UI starting around 20:43 UTC Oct 17th.

Customers may see the following JSON response when attempting to access Deploy Hooks from the Heroku dashboard:`{"message":"Forbidden. Only one session can be opened through add-ons SSO at a time."}`

INVESTIGATING about 2 years ago - at 10/18/2022 09:22PM

Engineers identified an issue where customers are unable to access the Deploy Hooks add-on from the Dashboard UI starting around 20:43 UTC Oct 17th.

Customers may see the following JSON response when attempting to access Deploy Hooks from the Heroku dashboard:`{"message":"Forbidden. Only one session can be opened through add-ons SSO at a time."}`

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