Outage in Heroku

Investigating Intermittent Login Issues

Resolved Minor
September 09, 2024 - Started about 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

We continue to see intermittent login issues for a subset of Heroku customers. We're tracking the resolution of the underlying issue (https://status.salesforce.com/generalmessages/1462). If you experience this error, please retry after a brief pause.

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Latest Updates ( sorted recent to last )
INVESTIGATING about 1 year ago - at 09/09/2024 06:20PM

We continue to see intermittent login issues for a subset of Heroku customers. We're tracking the resolution of the underlying issue (https://status.salesforce.com/generalmessages/1462). If you experience this error, please retry after a brief pause.

INVESTIGATING about 1 year ago - at 09/09/2024 05:27PM

We continue to see intermittent login issues for a subset of Heroku customers during multi-factor authentication related to a broader Salesforce incident (https://status.salesforce.com/generalmessages/1462). If you experience this error, please retry after a brief pause.

INVESTIGATING about 1 year ago - at 09/09/2024 01:30PM

We are investigating an issue with a small subset of Heroku customers experiencing brief, intermittent login issues resulting in an error message "There was a problem with your login". If you encounter the error message, please retry your login after a brief pause.

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