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Outage in Hetzner

Object Storage in location fsn1 for some buckets degraded

Resolved Major
September 15, 2026 - Started 16 days ago - Lasted about 20 hours
Official incident page

Incident Report

Summary AI Generated

**Hetzner Object Storage in the FSN1 location experienced approximately 19.6 hours of degraded performance due to memory pressure causing daemon crashes.** Affected users faced delayed or aborted requests on some buckets, though most requests were unaffected. The issue was resolved by isolating a single faulty component, reducing memory usage to safe levels, and blocking the root cause, with full service restoration confirmed and additional monitoring put in place to detect similar issues earlier.

We are experiencing memory pressure on our systems that causes daemons to crash. For most requests no impact should be expected; But sometimes requests may be delayed or in rare cases aborted. We are investigating the root cause.
Components affected
Hetzner Object Storage

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Latest Updates ( sorted recent to last )
IN_PROGRESS 16 days ago - at 09/15/2026 05:41PM

We could narrow down the problem to a single component, and could successfully lower memory usage to non-critical levels. We are currently waiting for the remaining daemons to come back online, to achieve full service restoration.

MONITORING 16 days ago - at 09/15/2026 08:16PM

We identified the root cause and blocked it. We will extend our Monitoring in a first step in order to get alerted to such issues earlier. The system has recovered. We're investigating measures to prevent the specific triggers.

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