Outage in Hevo

Stripe Source - Issue Ingesting Charge/Refund Objects Data

Resolved Minor

January 28, 2026 - Started 4 days ago - Lasted about 10 hours
Official incident page

Incident Report

We are currently experiencing issues retrieving data for the Charge and Refund objects from Stripe. Our team is actively investigating the issue.

Components affected

Hevo Sources Hevo Sources Hevo Sources Hevo Sources Hevo Sources Hevo Sources Hevo Sources Hevo Data Pipelines Hevo Data Pipelines Hevo Data Pipelines Hevo Data Pipelines Hevo Data Pipelines Hevo Data Pipelines Hevo Data Pipelines Hevo UI Console Hevo UI Console Hevo UI Console Hevo UI console Hevo UI Console Hevo UI Console Hevo UI Console Hevo Destinations Hevo Destinations Hevo Destinations Hevo Destinations Hevo Destinations Hevo Destinations Hevo Destinations Hevo Public API Hevo Public API Hevo Public API Hevo Public API Hevo Public API Hevo Public API Hevo Public API Hevo Alerts Hevo Alerts Hevo Alerts Hevo Alerts Hevo Alerts Hevo Alerts Hevo Alerts

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 01/28/2026 05:23PM

We're closing this incident as it has been resolved at our end.

INVESTIGATING 4 days ago - at 01/28/2026 07:56AM

We are currently experiencing issues retrieving data for the Charge and Refund objects from Stripe. Our team is actively investigating the issue.

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