Hevo experienced a Kafka connection issue caused by an AWS outage that disrupted data pipeline processing and source ingestion between 5:30 PM and 11:00 PM IST. The incident affected the Sources and Data Pipelines components, preventing normal data ingestion operations. Corrective actions were implemented to restore Kafka connectivity, and pipelines resumed normal ingestion after monitoring confirmed system stability.
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This incident has been resolved.
We experienced a Kafka connection issue triggered due to an AWS outage, which impacted processing between approximately 5:30 PM and 11:00 PM IST. The necessary corrective actions have been taken to resolve the issue, and the pipelines are expected to resume normal ingestion.
We are currently moving the incident to a Monitoring state and are actively observing the system to ensure stability. A detailed RCA will be shared as soon as it is available.
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