Hevo's US cluster experienced degraded performance affecting data pipelines and models for approximately 10.4 hours. A fix was implemented around 5:16 PM UTC, with pipelines expected to face up to one hour of processing lag during recovery. The incident was fully resolved by 2:45 AM UTC the following day.
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This incident has been resolved.
A fix has been implemented, and we are monitoring the results.
We identified an issue impacting data pipelines and models in the US region. As services recover, we expect data pipelines to experience up to 1 hour of processing lag. We will continue to monitor the recovery and provide further updates as needed.
The issue has been identified and we are working on a fix.
Incident start time: 4:00 PM UTC
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