Outage in Hevo
UI Services Down due to AWS outage
Resolved MinorIncident Report
Summary AI Generated
Hevo's UI Console was unavailable for approximately 3.3 hours due to an AWS CloudFront outage, while backend processes remained unaffected throughout. The issue was traced to Amazon CloudFront, with AWS actively investigating on their end. Service was restored once healthy responses were confirmed across all CloudFront-routed regions, and the incident was fully resolved.
Current logs show that none of the backend processes are impacted. We are currently investigating the issue with UI.
Components affected
Hevo UI Console Hevo UI Console Hevo UI Console Hevo UI Console Hevo UI Console Hevo UI ConsoleTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 07/16/2026 11:51AM
This incident has been resolved.
MONITORING
10 days ago - at 07/16/2026 11:19AM
We are now observing healthy responses for requests routed through CloudFront, and the UI should be accessible across regions. The team is still monitoring this.
Latest update from AWS (11:16 AM UTC):
https://health.aws.amazon.com/health/status
IDENTIFIED
10 days ago - at 07/16/2026 09:13AM
AWS is investigating the issue with Amazon CloudFront. For further details, please refer to the AWS STATUS PAGE: https://health.aws.amazon.com/health/status
INVESTIGATING
10 days ago - at 07/16/2026 08:38AM
Current logs show that none of the backend processes are impacted. We are currently investigating the issue with UI.
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