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Outage in Hevo

Edge Pipeline Ingestion Delay- Due to AWS Outage

Resolved Major
November 06, 2026 - Started 9 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

An AWS outage beginning around November 6 at 22:45 UTC caused delayed ingestion across some Hevo Edge pipelines for approximately 59 minutes. Data Pipelines were the affected component. The incident was resolved by November 7 at 01:04 UTC, with all affected pipelines confirmed to be operating normally following recovery checks.

Due to an AWS outage that started at approximately Nov 06 at 22:45 UTC, some Edge pipelines have been affected, resulting in delayed ingestion. You can refer to the AWS Health status page for the latest updates: https://health.aws.amazon.com/health/status We’re closely monitoring the situation and will keep you posted on the further updates.
Components affected
Hevo Data Pipelines

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 11/07/2026 01:04AM

This incident has been resolved.

The AWS incident affecting Hevo Edge has been resolved, and affected pipelines have returned to normal processing.

We’ve completed recovery checks and confirmed that the affected services and pipelines are operating as expected. As a precaution, please review your critical pipelines and downstream data. If you notice anything unusual, contact Hevo Support at support-escalations@hevodata.com.

MONITORING 9 days ago - at 11/07/2026 12:55AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 days ago - at 11/07/2026 12:55AM

The issue has been identified and a fix is being implemented.

IDENTIFIED 9 days ago - at 11/07/2026 12:54AM

A fix has been implemented, and we are monitoring the results.

INVESTIGATING 9 days ago - at 11/07/2026 12:08AM

Due to an AWS outage that started at approximately Nov 06 at 22:45 UTC, some Edge pipelines have been affected, resulting in delayed ingestion.

You can refer to the AWS Health status page for the latest updates: https://health.aws.amazon.com/health/status

We’re closely monitoring the situation and will keep you posted on the further updates.

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