Outage in Hevo

Degraded performance in US2 [AWS, Oregon (us-west-2)] cluster

Resolved Minor

February 04, 2026 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified lag buildups across pipelines for some of the teams in the US2 cluster. If you're facing some lag with data delivery, kindly rest assured that we're working on it as our topmost priority. Apologies for any inconvenience. We will share further updates here in some time.

Components affected

Hevo Sources Hevo Data Pipelines

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 02/04/2026 05:37PM

This incident has been resolved.

MONITORING 3 days ago - at 02/04/2026 05:19PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 days ago - at 02/04/2026 05:02PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 02/04/2026 05:02PM

The issue has been identified, and we're working on the fix. We want to ensure all the impacted users that this will be mitigated very soon.

INVESTIGATING 3 days ago - at 02/04/2026 04:45PM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 02/04/2026 04:44PM

We have identified lag buildups across pipelines for some of the teams in the US2 cluster. If you're facing some lag with data delivery, kindly rest assured that we're working on it as our topmost priority.
Apologies for any inconvenience. We will share further updates here in some time.

Latest Hevo outages

Stripe Source - Issue Ingesting Charge/Refund Objects Data - 11 days ago

Snowflake destination failure for EU and US region - 18 days ago

Degraded performance for data pipelines - about 2 months ago

Snowflake Outage Impacting Hevo's Loading Jobs - about 2 months ago

Degraded performance in US Cluster - about 2 months ago

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