Outage in Hex

Degraded kernel acquisition

Resolved Major
May 13, 2025 - Started about 1 month ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Hex Kernels
Latest Updates ( sorted recent to last )
MONITORING about 1 month ago - at 05/13/2025 06:09PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 05/13/2025 05:35PM

Some users are still experiencing issues as we implement a fix.

MONITORING about 1 month ago - at 05/13/2025 04:58PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 05/13/2025 04:27PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 05/13/2025 02:38PM

We are currently investigating this issue.

Latest Hex outages

Degraded Kernel Acquisition - about 1 month ago

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