Hex status updated
Hex is working normally
This chart shows the number of user-reported issues for Hex service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Hex is down. The map shows recent Hex outages from around the world.
Hex Outage MapIn the last 90 days, Hex had 2 incidents with a median duration of 3 hours 28 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Hex status history below. IsDown detects when Hex is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are currently investigating this issue.
|
Dec 16, 2025 at 03:11 PM UTC
|
about 3 hours |
|
We are currently investigating an issue using 3.11 custom images. It is expected that projects us...
|
Nov 07, 2025 at 03:07 PM UTC
|
about 4 hours |
|
AWS is experiencing issues in the us-east-1 region that may affect some Hex services for a subset...
|
Oct 20, 2025 at 03:04 PM UTC
|
1 day |
|
We are currently investigating this issue.
|
Sep 25, 2025 at 06:05 PM UTC
|
33 minutes |
|
We are currently investigating this issue.
|
Sep 16, 2025 at 08:35 PM UTC
|
21 minutes |
|
We are currently investigating this issue.
|
Sep 09, 2025 at 05:49 PM UTC
|
25 minutes |
|
We are currently investigating this issue.
|
Aug 27, 2025 at 04:40 PM UTC
|
22 minutes |
|
We are currently investigating this issue.
|
Aug 20, 2025 at 05:12 PM UTC
|
about 3 hours |
|
We are currently investigating this issue.
|
Jul 18, 2025 at 12:40 PM UTC
|
about 1 hour |
|
We are currently investigating an issue acquiring kernels for some customers.
|
Jun 02, 2025 at 04:01 PM UTC
|
about 2 hours |
Check if any Hex component is down. View the current status of 5 services and regions.
| Component | Status | Details |
|---|---|---|
| Data Connections status | OK | View details |
| Kernels status | OK | View details |
| Login status | OK | View details |
| Main site status | OK | View details |
| Single tenant stacks status | OK | View details |
IsDown has monitored Hex continuously since June 2023, tracking this Developer Platforms for 3 years. Over that time, we've documented 61 outages and incidents, averaging 2.0 per month. When Hex goes down, incidents typically resolve within 208 minutes based on historical data.
We monitor Hex's official status page across 5 components. IsDown interprets Hex statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When Hex is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Hex status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Hex's status page every few minutes, across all 5 components. We combine official status data with user reports to detect when Hex is down, often before the vendor announces it.
When Hex status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Hex official status page for major/minor outages or downtimes. A major outage is when Hex experiences a critical issue that severely affects one or more services/regions. A minor incident is when Hex experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Hex outage, we send you an alert and update your dashboard and status page.
Hex and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Hex status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Hex publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Hex and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Hex is just one of 5,451 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Hex health alongside all your other vendors in a single view.
Get notified when Hex is down. Filter by severity to skip noise.
Route Hex outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Hex service status with your team or customers on a branded page.
Looking for Hex outage alerts like Downdetector? IsDown monitors Hex's official status page for verified incident data, not just user reports. Know exactly when Hex is down, which components are affected, and when service health is restored. Here's why official Hex status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Hex status page monitoring. Know when Hex is down with real time incident details. | ||
| Monitor 5,450+ services including Hex in a single dashboard. | ||
| Instant Hex outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Hex official status plus user reports for early outage detection. | ||
| Maintenance feed for Hex | ||
| Granular alerts filtering by Hex components and regions. |
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Hex isn't down. You can check Hex status and incident details on the top of the page. IsDown continuously monitors Hex official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Hex is currently operational. You can check Hex status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Hex being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Hex official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Hex last outage was on December 16, 2025 with the title "Issue loading displays in some published apps"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Hex and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Hex is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Hex's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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