ServiceRocket status updated a few minutes ago
ServiceRocket is working normally
This chart shows the number of user-reported issues for ServiceRocket service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report ServiceRocket is down. The map shows recent ServiceRocket outages from around the world.
ServiceRocket Outage MapCheck ServiceRocket status history below. IsDown detects when ServiceRocket is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are aware of an issue that is affecting the Connector for Salesforce & Jira that displays Erro...
|
Oct 17, 2023 at 03:07 PM UTC
|
37 minutes |
|
Getting an "Error rendering field-group macro" error on the ServiceRocket Docs website when tryin...
We are currently working on a high-priority bug impacting field group macros that do not appear. ...
|
Mar 27, 2023 at 01:41 PM UTC
|
7 days |
|
We are currently experiencing intermittent availability of our Connector for Salesforce & Jira ap...
|
Mar 02, 2023 at 03:57 PM UTC
|
about 1 hour |
|
Connector for Salesforce & Jira Cloud: Non-admin Jira users are encountering the "Project is not ...
Due to the recent release, any Jira users without "Administer Project" permission are encounterin...
|
Dec 21, 2022 at 03:39 AM UTC
|
about 4 hours |
|
Our documentation site is currently unavailable: https://docs.servicerocket.com/
We are currentl...
|
Oct 13, 2022 at 05:50 PM UTC
|
about 8 hours |
|
We are currently investigating about this issue.
|
Sep 28, 2022 at 05:23 PM UTC
|
about 9 hours |
|
Due to known exploitation of a vulnerability in Confluence Server version 7.18.0 (
|
Jun 03, 2022 at 03:44 AM UTC
|
4 days |
|
Some of our Confluence Cloud apps are currently not functioning as expected due to an incident on...
|
Mar 21, 2022 at 05:17 AM UTC
|
8 days |
|
We are currently investigating service interruption with our Connector for Salesforce & Jira. We...
|
Feb 24, 2022 at 05:53 PM UTC
|
about 1 month |
|
We are currently investigating this issue.
|
Jan 24, 2022 at 04:32 PM UTC
|
2 months |
Check if any ServiceRocket component is down. View the current status of 7 services and regions.
| Component | Status |
|---|---|
| Atlassian Cloud Apps | OK |
| Cloud | OK |
| Data Center | OK |
| Documentation Site | OK |
| Server | OK |
| ServiceRocket Marketplace | OK |
| Support Portal | OK |
IsDown has monitored ServiceRocket continuously since February 2021, tracking this Developer Platforms for 5 years. Over that time, we've documented 68 outages and incidents, averaging 1.2 per month.
We monitor ServiceRocket's official status page across 30 components organized into 7 groups. IsDown interprets ServiceRocket statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if ServiceRocket is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track ServiceRocket status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks ServiceRocket's status page every few minutes, across all 30 components. We combine official status data with user reports to detect when ServiceRocket is down, often before the vendor announces it.
When ServiceRocket status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks ServiceRocket official status page for major/minor outages or downtimes. A major outage is when ServiceRocket experiences a critical issue that severely affects one or more services/regions. A minor incident is when ServiceRocket experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ServiceRocket outage, we send you an alert and update your dashboard and status page.
ServiceRocket and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in ServiceRocket status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ServiceRocket publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ServiceRocket and all their 30 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 5,450+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for ServiceRocket outage alerts like Downdetector? IsDown monitors ServiceRocket's official status page for verified incident data, not just user reports. Know exactly when ServiceRocket is down, which components are affected, and when service health is restored. Here's why official ServiceRocket status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official ServiceRocket status page monitoring. Know when ServiceRocket is down with real time incident details. | ||
| Monitor 5,450+ services including ServiceRocket in a single dashboard. | ||
| Instant ServiceRocket outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: ServiceRocket official status plus user reports for early outage detection. | ||
| Maintenance feed for ServiceRocket | ||
| Granular alerts filtering by ServiceRocket components and regions. |
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ServiceRocket isn't down. You can check ServiceRocket status and incident details on the top of the page. IsDown continuously monitors ServiceRocket official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ServiceRocket is currently operational. You can check ServiceRocket status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ServiceRocket being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ServiceRocket official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ServiceRocket last outage was on October 17, 2023 with the title "Errors when accessing Connections and in lightning components in Salesforce"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ServiceRocket and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if ServiceRocket is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ServiceRocket's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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