What is ServiceRocket current status?

ServiceRocket is currently operational. You can check ServiceRocket status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check ServiceRocket status?

You can use IsDown service or go to ServiceRocket official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when ServiceRocket is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when ServiceRocket has issues. ServiceRocket official status page might also offer notification options such as email, SMS, or Slack.

Is ServiceRocket down? Check ServiceRocket status and user reports

Q: Is ServiceRocket down today?

ServiceRocket was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the ServiceRocket status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest ServiceRocket outages, issues and problems' at the top of the page.

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ServiceRocket service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more ServiceRocket status data.

View ServiceRocket Outage Reports Map

Recent ServiceRocket Outages and Downtime History

IsDown has tracked 68 incidents since started monitoring ServiceRocket status in February 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Status	Incident	Duration
Oct 17, 2023 11:07 AM EDT	Major	Errors when accessing Connections and in lightning components in Salesforce	37 minutes
Mar 27, 2023 09:41 AM EDT	Minor	Getting an "Error rendering field-group macro" error on the ServiceRocket Docs website when tryin...	7 days
Mar 02, 2023 10:57 AM EST	Major	Connector for Salesforce & Jira Service Disruption	about 1 hour
Dec 20, 2022 10:39 PM EST	Minor	Connector for Salesforce & Jira Cloud: Non-admin Jira users are encountering the "Project is not ...	about 4 hours
Oct 13, 2022 01:50 PM EDT	Major	Documentation site unavailable	about 8 hours
Sep 28, 2022 01:23 PM EDT	Minor	Service Disruption for our Confluence cloud apps	about 9 hours
Jun 02, 2022 11:44 PM EDT	Maintenance	ServiceRocket Docs (docs.servicerocket.com) is currently restricted from the public	4 days
Mar 21, 2022 01:17 AM EDT	Minor	Composition tabs and some features of our Confluence Cloud apps not working for some users	8 days
Feb 24, 2022 12:53 PM EST	Minor	Connector for Salesforce & Jira Outage	about 1 month
Jan 24, 2022 11:32 AM EST	Major	Service Disruption for the Connector for Salesforce & Jira Cloud	2 months

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ServiceRocket problems reported by users

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ServiceRocket status page - All services & components

Component	Status
Atlassian Cloud Apps	OK
ServiceRocket Marketplace	OK
Support Portal	OK
Documentation Site	OK
Server	OK
Data Center	OK
Cloud	OK

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ServiceRocket provides a suite of add-ons for enhancing Confluence and Jira, including tools for redirection, access tracking, integration with Salesforce, and content security and encryption.

Monitoring ServiceRocket since February 2021

Tracking 30 ServiceRocket services and regions

0 incidents in 2025

ServiceRocket outages in the last 28 days

September 2025

Sun

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Number of Incidents

0 issues

Last incident

721 days ago

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Frequently Asked Questions

Is ServiceRocket down today?

ServiceRocket isn't down. You can check ServiceRocket status and incident details on the top of the page. IsDown continuously monitors ServiceRocket official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ServiceRocket status?

ServiceRocket is currently operational. You can check ServiceRocket status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ServiceRocket outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ServiceRocket down today or just slow?

Currently there's no report of ServiceRocket being slow. Check on the top of the page if there are any reported problems by other users.

How are ServiceRocket outages detected?

IsDown monitors the ServiceRocket official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is ServiceRocket having an outage right now?

ServiceRocket last outage was on October 17, 2023 with the title "Errors when accessing Connections and in lightning components in Salesforce"

ServiceRocket down for everyone or just me?

Check on the top of the page if there are any reported problems by other users.
Reach out to their Twitter account.
Find their support at their official website.
Find their support contact at their official status page.

How to check if ServiceRocket is down?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring ServiceRocket and get alerts in real-time when ServiceRocket has outages.

Why use IsDown to monitor ServiceRocket instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ServiceRocket and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring ServiceRocket?

IsDown and DownDetector help users determine if ServiceRocket is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ServiceRocket's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about ServiceRocket status changes?

IsDown offers an easy way to monitor ServiceRocket with maximum flexibility

Major Outages Notifications

IsDown monitors ServiceRocket for major outages. A major outage is when ServiceRocket experiences a critical issue that severely affects one or more services/regions. When ServiceRocket marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors ServiceRocket status page for minor outages. A minor outage is when ServiceRocket experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in ServiceRocket status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

ServiceRocket publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors ServiceRocket and all their 30 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

ServiceRocket and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.