Outage in ServiceRocket

Getting an "Error rendering field-group macro" error on the ServiceRocket Docs website when trying to access documentation

Resolved Minor
March 27, 2023 - Started over 2 years ago - Lasted 7 days
Official incident page

Incident Report

We are currently working on a high-priority bug impacting field group macros that do not appear. In the interim please navigate to any broken page via https://servicerocket-apps.atlassian.net/wiki/spaces/NLP/overview?mode=global.
Components affected
ServiceRocket Documentation Site

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/03/2023 03:42PM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 03/29/2023 02:53PM

The issue has been identified and the team is working on a fix. You can workaround this issue by navigating to https://servicerocket-apps.atlassian.net/wiki/spaces/NLP/overview?mode=global and searching for the page title you wish to display.

INVESTIGATING over 2 years ago - at 03/28/2023 03:37AM

Our development teams are continuing to investigate this problem.

INVESTIGATING over 2 years ago - at 03/27/2023 01:41PM

We are currently working on a high-priority bug impacting field group macros that do not appear. In the interim please navigate to any broken page via https://servicerocket-apps.atlassian.net/wiki/spaces/NLP/overview?mode=global.

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