Is ServiceRocket Down? Check current status

Check if ServiceRocket is down, official outages, user-reported issues, and outages map.

Current ServiceRocket status

ServiceRocket is working normally

Updated from ServiceRocket official status page a few minutes ago

ServiceRocket not working for you?

ServiceRocket service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
ServiceRocket Outage Map

View ServiceRocket Reports Map

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ServiceRocket recent outages and downtime history

IsDown has tracked 68 incidents since started monitoring ServiceRocket status in February 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ServiceRocket outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 17, 2023
05:07 PM CEST
Major
Errors when accessing Connections and in lightning components in Salesforce
We are aware of an issue that is affecting the Connector for Salesforce & Jira that displays Erro...
37 minutes
Mar 27, 2023
03:41 PM CEST
Minor
Getting an "Error rendering field-group macro" error on the ServiceRocket Docs website when tryin...
We are currently working on a high-priority bug impacting field group macros that do not appear. ...
7 days
Mar 02, 2023
04:57 PM CET
Major
Connector for Salesforce & Jira Service Disruption
We are currently experiencing intermittent availability of our Connector for Salesforce & Jira ap...
about 1 hour
Dec 21, 2022
04:39 AM CET
Minor
Connector for Salesforce & Jira Cloud: Non-admin Jira users are encountering the "Project is not ...
Due to the recent release, any Jira users without "Administer Project" permission are encounterin...
about 4 hours
Oct 13, 2022
07:50 PM CEST
Major
Documentation site unavailable
Our documentation site is currently unavailable: https://docs.servicerocket.com/ We are currentl...
about 8 hours
Sep 28, 2022
07:23 PM CEST
Minor
Service Disruption for our Confluence cloud apps
We are currently investigating about this issue.
about 9 hours
Jun 03, 2022
05:44 AM CEST
Maintenance
ServiceRocket Docs (docs.servicerocket.com) is currently restricted from the public
Due to known exploitation of a vulnerability in Confluence Server version 7.18.0 (
4 days
Mar 21, 2022
06:17 AM CET
Minor
Composition tabs and some features of our Confluence Cloud apps not working for some users
Some of our Confluence Cloud apps are currently not functioning as expected due to an incident on...
8 days
Feb 24, 2022
06:53 PM CET
Minor
Connector for Salesforce & Jira Outage
We are currently investigating service interruption with our Connector for Salesforce & Jira. We...
about 1 month
Jan 24, 2022
05:32 PM CET
Major
Service Disruption for the Connector for Salesforce & Jira Cloud
We are currently investigating this issue.
2 months
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  • Track status changes in real-time
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User comments about ServiceRocket status

See what users are saying about ServiceRocket issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

ServiceRocket components or services current status

Component Status
Atlassian Cloud Apps OK
Cloud OK
Data Center OK
Documentation Site OK
Server OK
ServiceRocket Marketplace OK
Support Portal OK
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ServiceRocket provides a suite of add-ons for enhancing Confluence and Jira, including tools for redirection, access tracking, integration with Salesforce, and content security and encryption.

Monitoring ServiceRocket since February 2021

Tracking 30 ServiceRocket services and regions

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0 incidents in 2025

How to monitor the status of ServiceRocket and all your dependencies?

IsDown is a status page aggregator that monitors if ServiceRocket and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when ServiceRocket, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors ServiceRocket?

IsDown monitors ServiceRocket health in almost real-time

Every few minutes we go to the status page of ServiceRocket (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of ServiceRocket's 30 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in ServiceRocket, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ServiceRocket and other services.

One status page to monitor all your external dependencies

What you get when monitoring ServiceRocket with IsDown

Track ServiceRocket incidents and downtimes by severity

IsDown checks ServiceRocket official status page for major/minor outages or downtimes. A major outage is when ServiceRocket experiences a critical issue that severely affects one or more services/regions. A minor incident is when ServiceRocket experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ServiceRocket outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with ServiceRocket

ServiceRocket and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of ServiceRocket outages and downtimes

IsDown collects all information from the outages published in ServiceRocket status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming ServiceRocket maintenance events

ServiceRocket publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the ServiceRocket outages that impact your business

IsDown monitors ServiceRocket and all their 30 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor ServiceRocket but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor ServiceRocket and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor ServiceRocket and all your external dependencies in real-time

Get notified imediatelly when there's an issue with ServiceRocket or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ServiceRocket and other services.

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Get notified imediatelly when there's an issue with ServiceRocket or other services

Send outage information from ServiceRocket and other services to your tools

IsDown integrates with 20+ tools. Connect the status of ServiceRocket and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from ServiceRocket and other services to your tools

Share ServiceRocket status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is ServiceRocket down?'

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Share ServiceRocket status in your status page

ServiceRocket Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect ServiceRocket outages, IsDown monitors ServiceRocket's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official ServiceRocket status page monitoring with real-time incident details.
Monitor 4,522+ services including ServiceRocket in a single dashboard.
Instant ServiceRocket outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of ServiceRocket official status and user-reported issues.
Maintenance feed for ServiceRocket
Granular alerts filtering by ServiceRocket components and regions.
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Frequently Asked Questions

Is ServiceRocket down today?

ServiceRocket isn't down. You can check ServiceRocket status and incident details on the top of the page. IsDown continuously monitors ServiceRocket official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ServiceRocket status?

ServiceRocket is currently operational. You can check ServiceRocket status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ServiceRocket outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ServiceRocket down today or just slow?

Currently there's no report of ServiceRocket being slow. Check on the top of the page if there are any reported problems by other users.

How are ServiceRocket outages detected?

IsDown monitors the ServiceRocket official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is ServiceRocket having an outage right now?

ServiceRocket last outage was on October 17, 2023 with the title "Errors when accessing Connections and in lightning components in Salesforce"

How to check if ServiceRocket is down?

Why use IsDown to monitor ServiceRocket instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ServiceRocket and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring ServiceRocket?

IsDown and DownDetector help users determine if ServiceRocket is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ServiceRocket's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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