Outage in ServiceRocket
Errors when accessing Connections and in lightning components in Salesforce
Resolved MajorIncident Report
We are aware of an issue that is affecting the Connector for Salesforce & Jira that displays Errors when accessing your Connections, and from Salesforce when loading the Lightning Components.
We are looking into the issue and will provide updates.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 10/17/2023 03:31PM
Our team have investigated and identified possible reasons. Access to the Connector for Salesforce and Jira has been restored. If the issue continue to happen, please contact our support team immediately. Thank you and we apologize for the inconvenience this might be caused.
INVESTIGATING
over 2 years ago - at 10/17/2023 03:07PM
We are aware of an issue that is affecting the Connector for Salesforce & Jira that displays Errors when accessing your Connections, and from Salesforce when loading the Lightning Components.
We are looking into the issue and will provide updates.
Latest ServiceRocket outages
Getting an "Error rendering field-group macro" error on the ServiceRocket Docs website when trying to access documentation - about 3 years ago
Connector for Salesforce & Jira Service Disruption - about 3 years ago
Connector for Salesforce & Jira Cloud: Non-admin Jira users are encountering the "Project is not bound to any connection" error when accessing the Associations panel - over 3 years ago
Documentation site unavailable - over 3 years ago
Service Disruption for our Confluence cloud apps - over 3 years ago
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