Outage in ServiceRocket

Connector for Salesforce & Jira Service Disruption

Resolved Major
March 02, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Need to monitor ServiceRocket outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ServiceRocket, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing intermittent availability of our Connector for Salesforce & Jira app. We are currently investigating the issue and will provide updates as we have them.
Components affected
ServiceRocket Connector for Salesforce & Jira Cloud
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/02/2023 04:41PM

The team has been monitoring the situation and can confirm now that the issue has been resolved. Apologies for any inconvenience this may have caused.

INVESTIGATING almost 2 years ago - at 03/02/2023 03:57PM

We are currently experiencing intermittent availability of our Connector for Salesforce & Jira app. We are currently investigating the issue and will provide updates as we have them.

Latest ServiceRocket outages

Errors when accessing Connections and in lightning components in Salesforce - about 1 year ago
Getting an "Error rendering field-group macro" error on the ServiceRocket Docs website when trying to access documentation - over 1 year ago
Connector for Salesforce & Jira Cloud: Non-admin Jira users are encountering the "Project is not bound to any connection" error when accessing the Associations panel - about 2 years ago
Documentation site unavailable - about 2 years ago
Service Disruption for our Confluence cloud apps - about 2 years ago

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE