Outage in ServiceRocket

ServiceRocket Docs (docs.servicerocket.com) is currently restricted from the public

Resolved Maintenance
June 03, 2022 - Started over 2 years ago - Lasted 4 days
Official incident page

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Outage Details

Due to known exploitation of a vulnerability in Confluence Server version 7.18.0 (CVE-2022-26134), we are currently restricting the ServiceRocket Docs (docs.servicerocket.com) from the public temporarily while Atlassian releases the fix or workaround. Please reach out to ServiceRocket Support by emailing apps.support@servicerocket.com or via live chat if you require any assistance.
Components affected
ServiceRocket Documentation Site
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 06/07/2022 05:23AM

The security incident now has a fix implementation by Atlassian, see https://jira.atlassian.com/browse/CONFSERVER-79016. We are planning the fix implementation now.

INVESTIGATING over 2 years ago - at 06/03/2022 03:40AM

Due to known exploitation of a vulnerability in Confluence Server version 7.18.0 (CVE-2022-26134), we are currently restricting the ServiceRocket Docs (docs.servicerocket.com) from the public temporarily while Atlassian releases the fix or workaround.

Please reach out to ServiceRocket Support by emailing apps.support@servicerocket.com or via live chat if you require any assistance.

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