Outage in Hex

Degraded Kernel Acquisition

Resolved Major
June 02, 2025 - Started 13 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue acquiring kernels for some customers.
Components affected
Hex Kernels
Latest Updates ( sorted recent to last )
MONITORING 13 days ago - at 06/02/2025 04:25PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 13 days ago - at 06/02/2025 04:01PM

We are currently investigating an issue acquiring kernels for some customers.

Latest Hex outages

Degraded kernel acquisition - about 1 month ago

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