Outage in Heymarket

SMS Delivery Delays and Failures to AT&T Network in the US for a Subset of 10 Digit Long Codes

Resolved Minor

October 20, 2025 - Started 4 days ago - Lasted about 6 hours
Official incident page

Incident Report

Carrier is reporting SMS delivery delays when sending messages to AT&T US Network via a subset of 10DLC long codes

Components affected

Heymarket Messaging

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 10/20/2025 11:40PM

This incident has been resolved.

INVESTIGATING 3 days ago - at 10/20/2025 11:29PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 10/20/2025 06:07PM

Carrier is reporting SMS delivery delays when sending messages to AT&T US Network via a subset of 10DLC long codes

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