Outage in HiBob

Login Errors for Users Without Fully Configured SSO

Resolved Major

February 19, 2026 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

Earlier today, we implemented a security update to our login process that affected users who attempted to log in via an external SSO provider without a fully configured SSO setup. As a result, some users encountered an error when trying to access the platform. We have since taken steps to address the issue and restore expected login behavior to ensure uninterrupted access. We are continuing to monitor the system to ensure stability. We apologize for the inconvenience and appreciate your patience.

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 02/19/2026 08:50AM

This incident has been resolved.

MONITORING 4 days ago - at 02/19/2026 08:23AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 days ago - at 02/19/2026 08:04AM

Earlier today, we implemented a security update to our login process that affected users who attempted to log in via an external SSO provider without a fully configured SSO setup. As a result, some users encountered an error when trying to access the platform.

We have since taken steps to address the issue and restore expected login behavior to ensure uninterrupted access.

We are continuing to monitor the system to ensure stability. We apologize for the inconvenience and appreciate your patience.

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