Outage in HiBob
Workforce Planning - Can't load existing position
Resolved MajorIncident Report
Summary AI Generated
HiBob's Workforce Planning module experienced a major incident lasting approximately 3.7 hours, during which users were unable to open existing positions and encountered a "general error." The issue was identified and a fix was implemented, followed by a monitoring period to confirm stability. The incident was fully resolved, restoring normal access to existing positions within the module.
We confirm there is a problem with our Workforce Planning module, and we’re working to resolve it. Users may be unable to open existing positions and may encounter a "general error."
Components affected
HiBob Workforce-planningTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/04/2026 07:14PM
This incident has been resolved. We apologize for the inconvenience and appreciate your patience while we worked to resolve the issue.
MONITORING
3 days ago - at 08/04/2026 06:46PM
We have implemented a fix for the issue affecting the Workforce Planning module. Users should now be able to open existing positions without encountering the "general error." We are continuing to monitor the system to ensure the issue is fully resolved.
IDENTIFIED
3 days ago - at 08/04/2026 04:49PM
We have identified the issue affecting the Workforce Planning module and causing the "general error" when opening existing positions. Our team is actively working to resolve the issue as quickly as possible.
INVESTIGATING
3 days ago - at 08/04/2026 04:46PM
We confirm there is a problem with our Workforce Planning module, and we’re working to resolve it. Users may be unable to open existing positions and may encounter a "general error."
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