Outage in HiBob
Delay in Sandbox refresh
Resolved MinorIncident Report
Summary AI Generated
HiBob's Sandbox Refresh service experienced delays for approximately 22 hours due to a supporting database service becoming unavailable from an unexpected system issue. The Sandbox component was affected, preventing refreshes from completing on schedule. The issue was resolved after a fix was applied, with refreshes returning to normal operation and the service confirmed stable.
We are currently investigating an issue that causes delays with our Sandbox Refresh service, and we’re working to resolve it.
Components affected
HiBob SandboxTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/08/2026 08:04AM
The Sandbox Refresh delay issue has been resolved, and refreshes are completing according to schedule. A supporting database service became unavailable due to an unexpected system issue, which caused the temporary disruption. The service has remained stable throughout the monitoring period.
MONITORING
5 days ago - at 09/08/2026 05:39AM
We have applied a fix for the Sandbox Refresh delays, and the issue has been resolved. Refreshes should now complete according to schedule. We are continuing to monitor the service to ensure stability.
IDENTIFIED
6 days ago - at 09/07/2026 11:55AM
We have identified the issue impacting Sandbox Refresh and are actively working to address it.
INVESTIGATING
6 days ago - at 09/07/2026 09:41AM
We are currently investigating an issue that causes delays with our Sandbox Refresh service, and we’re working to resolve it.
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