HiBob experienced a 4.5-hour incident where users were unable to add or update rows in employee profile history tables. The root cause was a regression that triggered validation across all history table entries, including archived rows, causing updates to fail. A targeted fix was deployed to restrict validation to only modified rows, resolving the issue.
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The issue has been resolved. A regression caused validation to run across all history table entries, including historical rows containing archived values, which caused updates to fail. We have updated the validation to apply only to rows that have been changed.
We have deployed a fix for the issue affecting employee profiles updates and are monitoring the results to confirm the issue is fully resolved.
We have identified an issue where users may encounter errors when adding or updating rows in history tables within the employee profile. Our team has found the root cause and is working to resolve the issue.
We confirm there is a problem with the employee profile work tables, and we’re working to resolve it.
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