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Outage in HiBob

Delay in calculated fields updates

Resolved Minor
September 09, 2026 - Started 4 days ago - Lasted about 8 hours
Official incident page

Incident Report

Summary AI Generated

HiBob experienced a 7.6-hour delay in calculated field updates caused by a recent change that triggered repeated recalculations, creating a processing backlog. This prevented newer updates from being reflected in a timely manner. The issue was resolved by correcting the root cause, clearing the backlog, and recalculating all affected fields, restoring normal processing.

We are investigating an issue causing delays in calculated field updates. Our team is actively working to identify the cause and restore normal processing as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 09/09/2026 06:26PM

The issue causing delays in calculated field updates has been resolved. A recent change caused repeated recalculations, creating a backlog that delayed newer updates. We corrected the issue, cleared the backlog, and recalculated the affected fields. Calculated field processing has returned to normal.

MONITORING 4 days ago - at 09/09/2026 05:48PM

We have resolved the issue that caused delays in calculated field updates. We are monitoring the service to confirm that processing remains stable and the application is operating as expected.

IDENTIFIED 4 days ago - at 09/09/2026 12:52PM

We have identified the cause of the delay affecting calculated field updates and are actively working to resolve the issue.

INVESTIGATING 4 days ago - at 09/09/2026 10:55AM

We are investigating an issue causing delays in calculated field updates. Our team is actively working to identify the cause and restore normal processing as soon as possible.

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