Outage in Higher Logic

Various issues in our Marketing Professional (Informz) platform

Resolved Major

June 10, 2024 - Started almost 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

Some customers are experiencing various issues in our Marketing Professional (Informz) platform. Our Engineering team has been alerted and they are actively looking into the matter. For updates on the progress of this issue, we will be posting notices on our status page. We sincerely apologize for any inconvenience caused and greatly appreciate your understanding and patience during this time.

Components affected

Higher Logic Marketing Professional (Informz)

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 06/11/2024 01:46AM

This issue has been resolved.

INVESTIGATING almost 2 years ago - at 06/10/2024 11:36PM

Our Engineering team continues to investigate the recent issues and the inability to use the platform. We will continue to post updates on this status page.

We sincerely apologize for any inconvenience caused and greatly appreciate your understanding and patience during this time.

INVESTIGATING almost 2 years ago - at 06/10/2024 08:36PM

Some customers are experiencing various issues in our Marketing Professional (Informz) platform. Our Engineering team has been alerted and they are actively looking into the matter.

For updates on the progress of this issue, we will be posting notices on our status page.

We sincerely apologize for any inconvenience caused and greatly appreciate your understanding and patience during this time.

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