Outage in HighLevel

A P0 issue has been identified in the Voice AI system where the agent stops responding after the first few questions.

Resolved Minor
May 19, 2025 - Started 2 days ago - Lasted about 1 hour

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Outage Details

A P0 issue has been identified in the Voice AI system where the agent stops responding after the first few questions. Following the silence, no further interaction occurs, and the call automatically ends after 30–40 seconds.

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A P0 issue has been identified in the Voice AI system where the agent stops responding after the first few questions. Following the silence, no further interaction occurs, and the call automatically ends after 30–40 seconds. - 2 days ago
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