Outage in HighLevel
Issue in Facebook Lead Syncing
Resolved Minor
October 07, 2025 - Started 9 days ago
- Lasted 1 day
Incident Report
The issue has been fully resolved for most of the sub-accounts, and lead and message syncing has resumed.
To recover any missed leads, users can perform a manual sync by navigating to:
Facebook Card → Three-dot Menu → Troubleshoot → Sync Leads (15/30 days)
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