Outage in HighLevel
Issues with adding and showing Dedicated Domain DNS Records
Resolved Minor
February 25, 2026 - Started 2 months ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
HighLevel experienced issues with adding and displaying dedicated domain DNS records due to a Mailgun service outage. The problem affected users' ability to manage DNS records for their dedicated domains. The issue was resolved after 2.3 hours once Mailgun restored their services.
We have identified that this issue is resulting from a Mailgun outage. Mailgun is currently working on a solution to this issue. You can also check the status on mailgun's page under "Intermittent Email Validation Errors" https://status.mailgun.com/
We will post another update once this is resolved.
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