Outage in HighLevel
Active/Finished Workflow Sync Lag
Resolved Minor
May 08, 2026 - Started 11 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
HighLevel experienced a workflow sync lag that prevented active and finished workflows for contacts from syncing properly in real-time. This issue affected the accuracy of advanced filters and smart lists that filter contacts based on their workflow status, causing them to display outdated results. The sync lag was resolved after 2.1 hours of service disruption.
There is a slowness in syncing the active and finished workflows for contacts. The advanced filters & smart lists that filter contacts by either active or finished workflows won't show accurate real-time results.
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