Outage in Highnote

Cloud providers outage

Resolved Minor
June 12, 2025 - Started about 1 month ago - Lasted about 5 hours
Official incident page

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Outage Details

We are aware of a possible Google Cloud Platform and AWS outage and are investigating the impact on our services. Application and transaction processing may be impacted during this time. We will provide updates as we learn more.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/12/2025 11:32PM

This incident has been resolved.

MONITORING about 1 month ago - at 06/12/2025 09:05PM

Google has identified the root cause of the incident and has implemented mitigation. Transactions and applications are being processed, and we are continuing to monitor for additional impact.

IDENTIFIED about 1 month ago - at 06/12/2025 06:48PM

Highnote API has elevated p90 latency and error rate has increased to 0.7%

IDENTIFIED about 1 month ago - at 06/12/2025 06:40PM

We are aware of a possible Google Cloud Platform and AWS outage and are investigating the impact on our services. Application and transaction processing may be impacted during this time. We will provide updates as we learn more.

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