Outage in HIN
Problem with sending the SMS code
Resolved MajorIncident Report
There is currently a malfunction.
SMS messaging is currently not working.
The following services are affected:
- Logging in to HIN-protected websites using an SMS code.
- Opening encrypted emails using an SMS code.
We are working hard to resolve the issue.
Start: 4 September 2025 – 10:10 a.m.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/04/2025 08:44AM
This incident has been resolved.
INVESTIGATING
8 months ago - at 09/04/2025 08:43AM
We are continuing to investigate this issue.
INVESTIGATING
8 months ago - at 09/04/2025 08:20AM
There is currently a malfunction.
SMS messaging is currently not working.
The following services are affected:
- Logging in to HIN-protected websites using an SMS code.
- Opening encrypted emails using an SMS code.
We are working hard to resolve the issue.
Start: 4 September 2025 – 10:10 a.m.
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