Outage in HIN

HIN Sign QES Interrupted

Resolved Major

March 17, 2026 - Started 13 days ago - Lasted about 2 hours
Official incident page

Incident Report

The QR code required for VideoIdent is currently not being generated in HIN Sign QES. As a result, document signing with HIN Sign QES is not possible at this time.

Components affected

HIN Sign

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Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 03/17/2026 04:19PM

This incident has been resolved.

INVESTIGATING 13 days ago - at 03/17/2026 02:27PM

We are continuing to investigate this issue.

INVESTIGATING 13 days ago - at 03/17/2026 02:02PM

The QR code required for VideoIdent is currently not being generated in HIN Sign QES. As a result, document signing with HIN Sign QES is not possible at this time.

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