Outage in HiperZ

AS - Singapore - zone 1 network outage

Resolved Minor
March 13, 2025 - Started 4 months ago - Lasted 1 day
Official incident page

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Outage Details

AS - Singapore - zone 1 network unreachability being investigated - traffic moved to being served by other independent zone 2 and zone 3
Components affected
HiperZ Singapore
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 03/15/2025 08:06AM

This incident has been resolved.

MONITORING 4 months ago - at 03/14/2025 10:05AM

Data center has received clearance to power up and are now checking on every segment of their power system for safety purposes. We expect new update in 3 hours.

Workload will remains on whole other datacenters (zone2 and 3) but we keep monitoring zone1 to evaluate restore of full 3 way redundancy once fully safe and stable

MONITORING 4 months ago - at 03/14/2025 08:56AM

All workload moved out

IDENTIFIED 4 months ago - at 03/14/2025 06:27AM

Workload migration to zone 2 and 3 being completed as zone 1 is not safe due to fire

https://www.straitstimes.com/singapore/one-taken-to-hospital-after-fire-at-data-centre-in-chai-chee

MONITORING 4 months ago - at 03/13/2025 09:45PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 months ago - at 03/13/2025 09:22PM

AS - Singapore - zone 1 network unreachability being investigated - traffic moved to being served by other independent zone 2 and zone 3

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