Outage in Hivebrite

Response time: front-office, back-office on euprod

Resolved Minor
October 28, 2025 - Started 5 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating a latency issue affecting our services. Updates will follow as we work to identify the cause and assess the impact. Thank you for your patience.
Components affected
Hivebrite European production servers

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/28/2025 04:38PM

The incident has been resolved. Fixes have been implemented to prevent future occurrences. Thank you for your support and understanding.
Please reach out to your CSM if you have additional questions.

INVESTIGATING 4 days ago - at 10/28/2025 02:54PM

The latency issue has been resolved. Thank you for your understanding and cooperation. If you encounter further issues, please contact our support team.

MONITORING 5 days ago - at 10/28/2025 10:52AM

Optimizations have been implemented to minimize impact. The latency issue is being closely monitored. Updates will follow as we track the situation. Thank you for your patience and support.

INVESTIGATING 5 days ago - at 10/28/2025 09:58AM

We are currently investigating a latency issue affecting our services. Updates will follow as we work to identify the cause and assess the impact. Thank you for your patience.

Latest Hivebrite outages

Service outage on all production environments - 12 days ago
Global outage on US production - 18 days ago
Blank pages on all production environment - 5 months ago
Platform disruption extended due to a scheduled maintenance of our EUSANDBOX servers - 5 months ago
Global outage on EU and US sandbox - 5 months ago

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