Outage in Hivebrite

Response time: front office and back-office on all environments

Resolved Minor

April 03, 2026 - Started 1 day ago - Lasted about 15 hours
Official incident page

Incident Report

We have identified a latency issue affecting a part of our services. We are actively working on resolving it. Updates will be provided as progress is made. Thank you for your understanding

Components affected

Hivebrite European production servers Hivebrite European sandbox servers Hivebrite US sandbox servers Hivebrite Switzerland production servers Hivebrite US production servers

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Latest Updates ( sorted recent to last )

RESOLVED about 11 hours ago - at 04/04/2026 05:02AM

This incident has been resolved.

INVESTIGATING about 19 hours ago - at 04/03/2026 08:45PM

The latency issue has been resolved. Thank you for your understanding and cooperation. If you encounter further issues, please contact our support team.

MONITORING about 21 hours ago - at 04/03/2026 06:37PM

We are continuing to monitor for any further issues.

MONITORING about 22 hours ago - at 04/03/2026 06:28PM

Optimizations have been implemented to minimize impact. The latency issue is being closely monitored. Updates will follow as we track the situation. Thank you for your patience and support.

IDENTIFIED about 24 hours ago - at 04/03/2026 04:05PM

We are actively working on resolving the latency issue. Updates will be provided as progress is made. Thank you for your understanding.

IDENTIFIED 1 day ago - at 04/03/2026 02:24PM

We have identified a latency issue affecting a part of our services. We are actively working on resolving it. Updates will be provided as progress is made. Thank you for your understanding

Latest Hivebrite outages

Response time: searching capabilities on US production - 5 days ago

Third party issue - New tickets can't be filed - 2 months ago

Global outage on all environments - 4 months ago

Global outage on all platforms - 5 months ago

Global outage on us-sandbox - 5 months ago

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