Outage in Hivebrite
Third party issue - New tickets can't be filed
Resolved MinorIncident Report
We are experiencing an issue with our third-party handling our support tickets.
We are currently investigating the issue.
If you have any urgent tickets to create for now, please contact your CSM.
Components affected
Hivebrite Switzerland production servers Hivebrite US production servers Hivebrite European production serversNeed to monitor Hivebrite outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 01/22/2026 05:58PM
This incident has been resolved. You can submit tickets to our support team as usual.
Thank you for your understanding.
INVESTIGATING
3 days ago - at 01/22/2026 05:03PM
We are experiencing an issue with our third-party handling our support tickets.
We are currently investigating the issue.
If you have any urgent tickets to create for now, please contact your CSM.
Latest Hivebrite outages
Global outage on all environments - about 2 months ago
Global outage on all platforms - 2 months ago
Global outage on us-sandbox - 2 months ago
Response time: front-office, back-office on euprod - 3 months ago
Service outage on all production environments - 3 months ago
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