Outage in Hivebrite
Global outage on all platforms
Resolved MajorIncident Report
Our platform is currently experiencing technical issues that can prevent users and admins from accessing the platform. There is no impact to existing customer data.
We have identified the root cause of the issue, linked to one of our third-party (https://www.cloudflarestatus.com/incidents/8gmgl950y3h7).
We apologize for the inconvenience and are working to resolve this as soon as possible.
Components affected
Hivebrite Switzerland production servers Hivebrite US production servers Hivebrite European production servers Hivebrite European sandbox servers Hivebrite US sandbox serversTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 11/18/2025 08:39PM
The incident has been resolved.
Thank you for your support and understanding.
Please reach out to our support team if you have additional questions.
MONITORING
6 months ago - at 11/18/2025 02:54PM
Our third-party is recovering from their outage.
Our platforms are coming back up online as well since 3:36pm CET.
We keep monitoring closely to make sure the situation is fully resolved. Updates will follow.
Thank you for your cooperation.
IDENTIFIED
6 months ago - at 11/18/2025 11:52AM
Our platform is currently experiencing technical issues that can prevent users and admins from accessing the platform. There is no impact to existing customer data.
We have identified the root cause of the issue, linked to one of our third-party (https://www.cloudflarestatus.com/incidents/8gmgl950y3h7).
We apologize for the inconvenience and are working to resolve this as soon as possible.
Latest Hivebrite outages
Response time: front office and back-office on all environments - about 2 months ago
Response time: searching capabilities on US production - about 2 months ago
Third party issue - New tickets can't be filed - 4 months ago
Global outage on all environments - 6 months ago
Global outage on us-sandbox - 6 months ago
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