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Outage in Hiver

Hiver email synchronization is experiencing a downtime.

Resolved Major
May 04, 2026 - Started 6 days ago - Lasted about 10 hours
Official incident page

Incident Report

We are experiencing issues with email synchronization. Our best engineers are continuing to diagnose the issue. We will share the next update within 30 minutes.
Components affected
Hiver Web App Hiver Email Sync

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 05/05/2026 01:42AM

Hiver’s email synchronization has been fully recovered. All services are up and running.

MONITORING 5 days ago - at 05/04/2026 11:51PM

Hiver’s email synchronization is still recovering, and our team continues to monitor progress closely. We will share another update once it is fully restored.

MONITORING 5 days ago - at 05/04/2026 10:47PM

Email synchronization is currently recovering, and our team is closely monitoring progress to ensure full restoration of functionality.

IDENTIFIED 5 days ago - at 05/04/2026 10:05PM

We recognize the impact this email synchronization issue is having and sincerely apologize for the inconvenience caused. Our engineering team is investigating this as a top priority and remains fully engaged in restoring normal service. We will share the next update as soon as more information becomes available.

IDENTIFIED 5 days ago - at 05/04/2026 08:47PM

We understand the inconvenience this may have caused and sincerely apologize for the disruption. Our team is actively investigating the issue as a top priority and is working to restore full service at the earliest. We appreciate your patience and understanding.

IDENTIFIED 6 days ago - at 05/04/2026 06:39PM

We recognize the inconvenience this has caused and sincerely regret the disruption. The team is investigating the issue with high priority and working to restore normal service as quickly as possible. Thank you for your continued understanding.

IDENTIFIED 6 days ago - at 05/04/2026 05:48PM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 days ago - at 05/04/2026 05:48PM

We sincerely apologize for the continued disruption. Our engineering team is still actively investigating the email synchronization issue and working with urgency to resolve it. We will continue to share updates here as soon as possible.

IDENTIFIED 6 days ago - at 05/04/2026 05:03PM

Our engineering team continues to investigate the email synchronization issue. We are making progress in narrowing down the root cause and will share a more detailed update within the next 60 minutes. Thank you for your patience.

IDENTIFIED 6 days ago - at 05/04/2026 04:22PM

We’re currently investigating an issue affecting email synchronization. Our engineering team is actively working to identify the root cause and resolve it at the earliest. We’re closely monitoring the situation and will share the next update as soon as possible.

IDENTIFIED 6 days ago - at 05/04/2026 04:04PM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 days ago - at 05/04/2026 03:55PM

We are experiencing issues with email synchronization. Our best engineers are continuing to diagnose the issue. We will share the next update within 30 minutes.

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