Outage in HMH

Holt McDougal Online Service Interruption

Resolved Minor
May 29, 2025 - Started 5 days ago - Lasted 1 day
Official incident page

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Outage Details

Please be advised Holt McDougal Online (My HRW) is experiencing service interruption. We are working to resolve this as soon as possible and additional details will be provided here as soon as possible. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/30/2025 04:30PM

Holt McDougal Online service has continued operating normally since Thursday, May 29, 2025, at 4:44AM ET. After monitoring as a precaution, this incident is resolved.

MONITORING 3 days ago - at 05/30/2025 01:04PM

Service for Holt McDougal Online (My HRW) has remained normal since yesterday morning at 4:44AM ET. Administrators, Teachers, and Students are able to log in without any issues.

As a precaution our teams plan to continue monitoring performance today.

MONITORING 4 days ago - at 05/29/2025 05:05PM

Service for Holt McDougal Online (My HRW) has remained normal today with no further issues. As a precaution we will continue monitoring performance for the rest of the day.

MONITORING 4 days ago - at 05/29/2025 01:22PM

Service for Holt McDougal Online (My HRW) is normal this morning and we are monitoring performance today.

This platform experienced two outages overnight between 8:29PM ET – 10:29PM ET and 3:10AM ET – 4:44AM ET. During this time Administrators, Teachers and Students were unable to log in. Thank you for your patience as we worked to restore service.

MONITORING 5 days ago - at 05/29/2025 02:37AM

Service has been restored to Holt McDougal Online (My HRW) and users are able to log in and access the platform. As a precaution our team will continue monitoring performance.

INVESTIGATING 5 days ago - at 05/29/2025 12:41AM

Please be advised Holt McDougal Online (My HRW) is experiencing service interruption. We are working to resolve this as soon as possible and additional details will be provided here as soon as possible. Thank you for your patience.

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