The HMH Ed platform experienced login issues over 77 hours, with users encountering blank pages after login and intermittent session interruptions that prevented normal access to the platform. The service was stabilized on May 29th with users able to access the platform again, followed by continued monitoring to ensure stability. The incident was fully resolved on June 1st with all services operating as expected.
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This incident has been resolved. We have not observed any further impact, and all services are operating as expected. We will continue to monitor to ensure ongoing stability.
We have not observed a recurrence of this issue this morning and services are currently operating as expected. We will continue to monitor closely to ensure stability before marking this incident as resolved. We will provide another update if conditions change.
The Ed platform remains stable and users continue to access without interruption. We are continuing to closely monitor system performance to ensure stability.
Some users experienced issues accessing the Ed platform earlier today. The issue has now stabilized, and users are able to access the platform. Our teams continue to monitor and investigate the system.
We are investigating an issue impacting access to the Ed platform, including blank pages after login and intermittent session interruptions. Our teams are continuing to investigate and work towards a resolution. This page will be updated as we know more.
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