Outage in Hologram
Data Usage Reporting Delay
Resolved MinorIncident Report
We recently identified a delay in the processing of device usage and session data. This has been resolved, and the system is now recovering.
Some customers may notice missing or delayed usage data in the Dashboard and API. This data is not lost — it will begin appearing gradually as the backlog is cleared. We expect full recovery over the next several hours.
There is no impact to device connectivity.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/09/2025 12:03PM
This incident has been resolved.
MONITORING
12 months ago - at 05/08/2025 10:59PM
We recently identified a delay in the processing of device usage and session data. This has been resolved, and the system is now recovering.
Some customers may notice missing or delayed usage data in the Dashboard and API. This data is not lost — it will begin appearing gradually as the backlog is cleared. We expect full recovery over the next several hours.
There is no impact to device connectivity.
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