Outage in Hologram

Delayed operations on G2 profiles

Resolved Minor
May 20, 2025 - Started 11 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating instability over a connection to our G2 carrier partner which is causing intermittent delays in the processing of SIM Card Administrative Operations, and the delivery of device-terminated SMS sent from the Hologram Dashboard.
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 05/20/2025 11:16PM

The instability has resolved, SIM Card Administrative Operations and Dashboard-originated SMS are processing as normal for SIMs with G2 profiles.

INVESTIGATING 11 days ago - at 05/20/2025 08:15PM

We are investigating instability over a connection to our G2 carrier partner which is causing intermittent delays in the processing of SIM Card Administrative Operations, and the delivery of device-terminated SMS sent from the Hologram Dashboard.

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