Outage in Hologram

G2 Profile (89357*) Connectivity Disruption

Resolved Major
July 03, 2025 - Started about 16 hours ago - Lasted about 5 hours
Official incident page

Need to monitor Hologram outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Hologram, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an incident affecting SIMs with the G2 profile (prefix 89357*). The issue is impacting new registrations, which may result in: • Failed or delayed SIM registrations • Loss of connectivity for some devices • Inability to establish new data sessions Our engineering team is actively investigating the root cause and working with our upstream partners to restore normal service. Updates will be posted as more information becomes available. We apologize for the disruption and appreciate your patience as we work to resolve the issue.
Components affected
Hologram Cellular Network Hologram SMS
Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 07/03/2025 12:29PM

This incident has been resolved.

INVESTIGATING about 14 hours ago - at 07/03/2025 09:33AM

We are seeing traffic improve and our upstream partners continue to work to stabilize connections. We are closely monitoring for the time being and we'll provide another update shortly.

INVESTIGATING about 16 hours ago - at 07/03/2025 07:15AM

We are currently investigating an incident affecting SIMs with the G2 profile (prefix 89357*). The issue is impacting new registrations, which may result in:
• Failed or delayed SIM registrations
• Loss of connectivity for some devices
• Inability to establish new data sessions

Our engineering team is actively investigating the root cause and working with our upstream partners to restore normal service. Updates will be posted as more information becomes available.

We apologize for the disruption and appreciate your patience as we work to resolve the issue.

Latest Hologram outages

Billing Issue: Duplicate SIM Charges on Renewal - 7 days ago
Delay in data usage reporting - 15 days ago
Incident: G2 Profile (89357*) Connectivity Disruption - 22 days ago
Delayed SIM Operations for G1 Profiles - about 1 month ago
Delayed operations on G2 profiles - about 1 month ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook