Outage in Hologram
G2 Profile (89357*) Connectivity Disruption
Resolved MajorIncident Report
We are currently investigating an incident affecting SIMs with the G2 profile (prefix 89357*). The issue is impacting new registrations, which may result in:
• Failed or delayed SIM registrations
• Loss of connectivity for some devices
• Inability to establish new data sessions
Our engineering team is actively investigating the root cause and working with our upstream partners to restore normal service. Updates will be posted as more information becomes available.
We apologize for the disruption and appreciate your patience as we work to resolve the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/03/2025 12:29PM
This incident has been resolved.
INVESTIGATING
10 months ago - at 07/03/2025 09:33AM
We are seeing traffic improve and our upstream partners continue to work to stabilize connections. We are closely monitoring for the time being and we'll provide another update shortly.
INVESTIGATING
10 months ago - at 07/03/2025 07:15AM
We are currently investigating an incident affecting SIMs with the G2 profile (prefix 89357*). The issue is impacting new registrations, which may result in:
• Failed or delayed SIM registrations
• Loss of connectivity for some devices
• Inability to establish new data sessions
Our engineering team is actively investigating the root cause and working with our upstream partners to restore normal service. Updates will be posted as more information becomes available.
We apologize for the disruption and appreciate your patience as we work to resolve the issue.
Latest Hologram outages
API maintenance extended. - 16 days ago
Partial Global-2 Outage affecting SIMs with prefix 8935* - about 1 month ago
Partial Global-3 (Prefix 8946*) Outage - about 1 month ago
Partial Global-2 Outage affecting SIMs with prefix 8935* - about 1 month ago
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