Outage in Hologram
Partial Outage - G1 SIMs/profiles (prefix 8944*)
Resolved Major
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Outage Details
We're currently experiencing a partial outage on our cellular network specific to our G1 profiles (sims/profiles with ICCID prefix 8944*).
We're working closely with our upstream partners to get this resolved as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 07/28/2025 08:33PM
This incident has been resolved.
MONITORING
3 days ago - at 07/28/2025 07:30PM
A fix has been implemented and we are now seeing clear improvements in our network.
Customers should begin to notice improved connectivity and fewer session failures. While performance has improved, we are continuing to monitor the network closely over the next few hours to ensure full stability.
INVESTIGATING
4 days ago - at 07/28/2025 03:00PM
We're currently experiencing a partial outage on our cellular network specific to our G1 profiles (sims/profiles with ICCID prefix 8944*).
We're working closely with our upstream partners to get this resolved as soon as possible.
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