Outage in Hologram
Connectivity Issues with Italian Operators on Global-2 Profiles
Resolved Minor
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Outage Details
We have observed disruptions in the network, which are impacting new registration attempts from users attempting to connect to local services in Italy on our Global-2 profile (prefix of 8935).
We are actively working with our carrier partners to investigate and resolve the issue. We will provide updates as soon as we have more information.
Components affected
Hologram Cellular NetworkLatest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 08/11/2025 01:35PM
This incident has been resolved.
INVESTIGATING
6 days ago - at 08/11/2025 08:08AM
We have observed disruptions in the network, which are impacting new registration attempts from users attempting to connect to local services in Italy on our Global-2 profile (prefix of 8935).
We are actively working with our carrier partners to investigate and resolve the issue. We will provide updates as soon as we have more information.
Latest Hologram outages
Delayed SIM Operations - 19 days ago
Partial Outage - G1 SIMs/profiles (prefix 8944*) - 20 days ago
G2 Profile (89357*) Connectivity Disruption - about 1 month ago
Billing Issue: Duplicate SIM Charges on Renewal - about 2 months ago
Delay in data usage reporting - about 2 months ago
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