Outage in Hologram
Partial Outage - Global-1 SIMs/profiles (ICCID prefix 89445*)
Major
October 09, 2025 - Started about 16 hours ago
Official incident page
Official incident page
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Outage Details
We're currently experiencing a partial outage on our cellular network specific to our G1 profiles (sims/profiles with ICCID prefix 89445*).
Impact:
• Some subscribers have difficulty attaching to LTE/2G/3G networks
• Data and SMS services may be degraded or delayed
The issue is currently escalated and we are investigating.
Components affected
Hologram Cellular NetworkLatest Updates ( sorted recent to last )
MONITORING
about 9 hours ago - at 10/10/2025 12:43AM
Issue has been resolved, we will continue to monitor.
INVESTIGATING
about 16 hours ago - at 10/09/2025 06:36PM
We're currently experiencing a partial outage on our cellular network specific to our G1 profiles (sims/profiles with ICCID prefix 89445*).
Impact:
• Some subscribers have difficulty attaching to LTE/2G/3G networks
• Data and SMS services may be degraded or delayed
The issue is currently escalated and we are investigating.
Latest Hologram outages
Intermittent data sessions on G2 (89357*) - about 15 hours ago
Connectivity issues on G3 SIMs/profiles (89464*) - 8 days ago
Reporting delayed - 26 days ago
Network Maintenance - about 1 month ago
Delayed SIM Operations - about 1 month ago
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