Outage in Hologram
Partial Outage - Global-1 SIMs/profiles (ICCID prefix 89445*)
Resolved MajorIncident Report
We're currently experiencing a partial outage on our cellular network specific to our G1 profiles (sims/profiles with ICCID prefix 89445*).
Impact:
• Some subscribers have difficulty attaching to LTE/2G/3G networks
• Data and SMS services may be degraded or delayed
The issue is currently escalated and we are investigating.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 10/10/2025 12:51PM
This incident has been resolved.
MONITORING
22 days ago - at 10/10/2025 12:43AM
Issue has been resolved, we will continue to monitor.
INVESTIGATING
22 days ago - at 10/09/2025 06:36PM
We're currently experiencing a partial outage on our cellular network specific to our G1 profiles (sims/profiles with ICCID prefix 89445*).
Impact:
• Some subscribers have difficulty attaching to LTE/2G/3G networks
• Data and SMS services may be degraded or delayed
The issue is currently escalated and we are investigating.
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