Outage in Hologram
Partial Outage - Global-1 SIMs/profiles (ICCID prefix 89445*)
Resolved MajorIncident Report
We're currently experiencing a partial outage on our cellular network specific to our G1 profiles (sims/profiles with ICCID prefix 89445*).
Impact:
• Some subscribers have difficulty attaching to LTE/2G/3G networks
• Data and SMS services may be degraded or delayed
The issue is currently escalated and we are investigating.
Components affected
Hologram Cellular NetworkTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 10/10/2025 12:51PM
This incident has been resolved.
MONITORING
7 months ago - at 10/10/2025 12:43AM
Issue has been resolved, we will continue to monitor.
INVESTIGATING
7 months ago - at 10/09/2025 06:36PM
We're currently experiencing a partial outage on our cellular network specific to our G1 profiles (sims/profiles with ICCID prefix 89445*).
Impact:
• Some subscribers have difficulty attaching to LTE/2G/3G networks
• Data and SMS services may be degraded or delayed
The issue is currently escalated and we are investigating.
Latest Hologram outages
API maintenance extended. - 16 days ago
Partial Global-2 Outage affecting SIMs with prefix 8935* - about 1 month ago
Partial Global-3 (Prefix 8946*) Outage - about 1 month ago
Partial Global-2 Outage affecting SIMs with prefix 8935* - about 1 month ago
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