Outage in Hologram

Intermittent data sessions on G2 (89357*)

Resolved Major
October 09, 2025 - Started 22 days ago - Lasted 8 days
Official incident page

Incident Report

We are investigating reports affecting a small subset of devices on G2. Impacted devices may experience shorter-than-expected session durations and occasional disconnections and reconnections We’ve engaged with upstream partners and are reviewing session handling to understand root cause.
Components affected
Hologram Cellular Network

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 10/18/2025 01:31AM

This incident has been resolved.

INVESTIGATING 21 days ago - at 10/10/2025 12:51PM

We are continuing to investigate this issue.

INVESTIGATING 22 days ago - at 10/09/2025 07:31PM

We are investigating reports affecting a small subset of devices on G2. Impacted devices may experience shorter-than-expected session durations and occasional disconnections and reconnections

We’ve engaged with upstream partners and are reviewing session handling to understand root cause.

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